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Terms of Service

General information
1. The online store at www.bowlandbone.com (hereinafter referred to as the “shop”) is operated by BB Republic Dominika Rożniak, and based in Warsaw, ul. Cybernetyki 13/43, NIP 841-164-23-07.
2. To make a purchase in the store it is necessary to accept these Terms of Service.
3. Shopping in the store can be done only by adults.
4. Offers of the store do not constitute offers within the meaning of Art. 543 of the Civil Code, but only an invitation to put in offers.
5. The prices displayed in the store are gross prices and include VAT.

Orders and their processing
6. Orders can be made using the www.bowlandbone.com and via e-mail at info@bowlandbone.com.
7. For an order to be accepted, it is necessary to provide all the information enabling the execution of the order, and in particular:
a) detailed indication of ordered goods
b) detailed address for delivery
c) contact information (phone number and e-mail address) of the person ordering
8. The ordering person may pay for purchases made in the store using one of the following methods:
a) payment by bank transfer to the bank account:

BB Republic Dominika Rożniak

Ul. Cybernetyki 13/43

02-677 Warszawa

nr rachunku: 91 1160 2202 0000 0002 3953 7950

Bank Millennium S.A.

The ordering person is obliged to provide his or her name and surname in the transfer title.
b) payment by bank transfer or by credit card through the www.platnosci.pl website
c) cash on delivery – on the whole territory of the country.
9. Processing of orders begins with:
a) the confirmation of the order receipt by the store – if you choose the COD option
b) the moment of crediting the account of BB Republic Dominika Rożniak – if the Ordering person selected the payment via bank transfer or payment through www.platnosci.pl (credit card or bank transfer).
10. Duration of order processing for the products present in the warehouse and presented at the website of the store as “available” begins at the moments referred to in paragraph 9, and should not exceed 48 hours in the case of standard orders.
11. Duration of order processing for products not present in the warehouse is determined individually with the Ordering person.
12. The store shall make every effort to supply the goods ordered as soon as possible without exceeding the periods referred to in paragraph 10
13. The delivery time specified in paragraph 10 does not include Saturdays, Sundays and statutory holidays.
14.Deliveries are made by courier companies or own transport of BB Republic Dominika Rożniak.
15. Shipping costs will be added to the account according to the following rules:
a) shipping for orders above PLN 250.00 gross – free of charge throughout Poland.
b) shipping for orders up to PLN 250.00 gross:
– in the rest of the country – PLN 15.00 gross for payments by bank transfer or through www.platnosci.pl; and PLN 21.00 gross for payments on delivery.
16. In any case, the need to cancel or change the order, the Ordering person must immediately communicate by phone. The store receives phone calls every day between 09:00 and 17:00 excluding Saturdays, Sundays and statutory holidays.

17. In the case of manufacturing defects, all products offered by the store are covered by a one-year warranty.
18. The Ordering person, in accordance with applicable law, may decide to withdraw from the purchase within 10 working days from the date of delivery.
19. If you have any doubts concerning the goods ordered, you should immediately contact the shop.

20. In the case of claims arising from damage to the product, the shop will offer the same product free of damage (replacement), and if that is not possible (product out of stock), the shop will offer another similar product or a refund.

21. Placing an order in our store means that you consent to the processing of your personal data by BB Republic Dominika Rożniak in accordance with the Polish law.

22. At the same time we wish to inform you about Personal Data Protection (Privacy Policy). In accordance with the Act of 29 August 1997 on Protection of Personal Data (Dz. U. z 2002 r., Nr 101, poz. 926) [Journal of Laws of 2002, No. 101, item 926], all personal information collected by BB Republic Dominika Rożniak will be used only to carry out orders placed electronically. It will not be made available, in particular, to companies cooperating with the company BB Republic Dominika Rożniak for any purpose, including marketing.
22. Any disputes arising as a result of execution of orders will be settled amicably.
23. Matters not covered by these rules shall be governed by the provisions of the [Polish] Civil Code.