All our orders are delivered by a courier company.
The exact and final cost of delivery is indicated when placing the order, before the payment for the order begins.
If the country you are placing the order from is not indicated on the list, please send us an e-mail at info@bowlandbone.com – we will revert with detailed information about shipping cost at once.
Orders placed from countries that are members of the European Union are not charged with any import duties or additional taxes.
Due to the fact that the entire production of Bowl&Bone Republic accessories is located in Poland (a member of the European Union), orders placed from Great Britain (UK) should not be subject to import duty or other tax.
Orders from countries other than mentioned above can be a subject for import taxes or other duties. If any import taxes or duties in country of Customer are charged on the ordered goods, it’s solely responsibility of the Customer to settle it accordingly to local tax regulations.
In the event that the order has been sent and the parcel has not been picked up by the Customer (despite attempts of deliver by courier) and send back to sender (Bowl&Bone Republic), it will be sending again only after settling again shipping cost of this order.
IMPORTANT! We kindly ask you to check the package before receiving/accepting it from the courier for transportation damage and its content in the presence of the courier. If any damage is noted, please fill in and sign an appropriate report in the presence of the courier (the damage report shall be provided by courier) and immediately inform us about this event by the e-mail at info@bowlandbone.com Complaints without signed damage report may not be accepted.
